PRIVACY POLICY

We value our customers privacy and ensure your data is protected. For more information, please read ahead.

Our privacy policy explains the data collection and its use, along with the security measures we have in place to secure your personal information. By visiting this site, you agree to the terms of our privacy policy.

Your privacy is of great importance to us and we shall therefore, only collect and use data where it is necessary in our dealings with you and will only keep your information for the period required by law or as is relevant for the purposes for which it was collected.

You remain anonymous when you visit and browse our website and we cannot identify you unless you are signed in to your HustleNHolla account.

Data Collection

When you place an order with us through our website, we collect various pieces of information which is then used to process your purchase and saved for later use to provide our services and in case of any later claims. The personal information that we collect includes, but not limited to, your name, gender, title, date of birth, email address, postal address, delivery address, telephone number, mobile number, payment details, payment card or bank details.

The information you provide us with is used to process your orders and services offered through the website such as administering of your account with us, verification of financial transactions, improvement of website layout and content to facilitate your use, sending you information have requested from us or which we think might be useful to you, given you have permitted contact for these purposes. You can opt out any time you want if you wish to not receive any marketing communications from us.

While your data is stored with us, we cannot directly retrieve it due to security reasons. You can access your information anytime by logging in to your account on HustleNHolla. Please note, the responsibility of safeguarding your password and confidentiality of your personal information is solely on you. We are not to be held liable in case of misuse of passwords unless it is our fault.

Other uses of your Personal Information 

Your information may be used for marketing and research reasons which you can opt out of whenever you like. We keep your details anonymous and only use them for statistical purposes. The surveys and opinion polls you might answer are not shared with a third party.

We may send you promotional marketing content such as our newsletter, sales promotions, products etc. via email. If you wish not to receive these promotional emails you can unsubscribe by clicking on the “unsubscribe” link at the bottom of the email and we will remove your email address from our marketing communications list within 7 working days.

We may anonymize your data for further use such as to determine our user’s general location and their usage of the website and links contained in emails that are sent with the user’s permission. This anonymized data may also be shared with a third party; however, they will not be able to identify you personally with this information.


Competitions 

During competitions, your data is used for advertising our offers and to notify winners. Further details are made available at the time of each competition.

Third Parties and Links 

We may exchange your information with third parties as explained in our privacy policy. For instance, we use third parties for delivering products to you and collection of payments at the time of delivery. You must provide us with relevant and accurate information and keep us updated of any changes to assist us in fulfilling our services to you. We may also share your information with third parties to ensure safety, fraud prevention and credit risk reduction. We do not share your information in any way that is not in compliance with our privacy policy or without your consent, unless required by law.

Cookies

Cookies are small text files, stored on your computer’s hard drive by your internet browser, used to identify each computer as a unique user to our server by recognizing your IP address. Cookies are used for your convenience while shopping with us, we do not use cookies to obtain any information about you. You can choose not to accept cookies by changing your browser settings. While you can browse the website without the accepting cookies, please note their activation is important to place an order through our website.

Our website uses Google Analytics, which uses cookies to help analyze your use of the website. The information generated through cookies is processed by Google to evaluate your use of the website and to compile reports for website operators on website activity. They may also transfer this information to third parties where required by law and if such third parties process information on their behalf. You can change your browser settings to refuse cookies, but please note this will result in limited functionality of our website for you. By using our website, you agree to processing of your data by Google as described above.

Security

We use secure servers when we collect information through our website to ensure its safety. We have strict security measures and firewalls in place to prevent any unauthorized/unlawful access to your personal data as well as to prevent accidental loss or damage to your information. We occasionally may also require proof of identity before disclosing any personal information. You are responsible for safeguarding your access details and your computer to protect against unauthorized access to our website.
 

Your rights

You can request us to access your personal data that we collect at any time you want. You have the right to ask us to make any changes or correct inaccuracies in your data free of charge. You also have the right to ask us to stop using your data for direct marketing purposes.

Privacy Policy

We value your privacy and protect your data. This policy explains what we collect, how we use it and how we keep it safe. By using this site, you agree to it.

  1. 01

    Our approach

    We only collect and use your data when we need it to serve you, and we keep it only as long as the law requires or as long as it's needed for the reason we collected it.

    You stay anonymous while you browse. We can only identify you when you're signed in to your Hustle N Holla account.

  2. 02

    What we collect

    When you place an order, we collect the information we need to process your purchase, provide our services and handle any later claims. This includes, but isn't limited to, your name, gender, title, date of birth, email address, postal and delivery address, phone and mobile number, and payment details, including card or bank details.

  3. 03

    How we use it

    To process your orders, manage your account, verify payments, improve our website, and send you information you've asked for or that we think you'll find useful, if you've agreed to hear from us. You can opt out of marketing at any time.

  4. 04

    Your account

    For security reasons we can't retrieve your stored data directly, but you can see your information at any time by logging in to your account.

    Keeping your password and personal details confidential is your responsibility. We are not liable for misuse of your password unless it is our fault.

  5. 05

    Marketing & research

    We may use your information for marketing and research, which you can opt out of at any time. Research data is kept anonymous and used only for statistics, and your survey and poll answers are never shared with third parties.

    We may email you our newsletter, sales and new products. To stop, click “unsubscribe” at the bottom of any email and we'll remove you from our list within 7 working days.

    We may also anonymise your data to understand where our visitors are and how they use our website and email links. This anonymous data may be shared with third parties, but it can't be used to identify you.

  6. 06

    Competitions

    During competitions, your data is used to promote our offers and to notify winners. Full details are shared with each competition.

  7. 07

    Third parties

    We share your information with third parties only as described in this policy, for example with couriers who deliver your order and collect cash-on-delivery payments, and with partners who help with safety, fraud prevention and credit risk.

    Please give us accurate details and keep them up to date. We never share your information in any other way without your consent, unless the law requires it.

  8. 08

    Cookies

    Cookies are small text files your browser stores to help our server recognise your device. We use them to make shopping easier, not to collect information about you. You can turn cookies off in your browser settings, but they are needed to place an order.

    Our website uses Google Analytics, which uses cookies to understand how the site is used. Google processes this information to report on website activity and may share it with third parties where the law requires or where they process it for Google. Refusing cookies will limit how the website works for you. By using our website, you agree to Google processing your data in this way.

  9. 09

    Security

    We use secure servers, strict security measures and firewalls to protect your personal data from unauthorised access, accidental loss or damage. We may ask for proof of identity before sharing any personal information.

    Please keep your login details and your device secure.

  10. 10

    Your rights

    You can ask to see the personal data we hold about you at any time, ask us to correct it free of charge, and ask us to stop using it for direct marketing.